URL Shortener Privacy Policy

At Zexo, we're committed to protecting your privacy while providing powerful URL shortening services. This policy explains how we collect and use data from our link management platform, what security measures we implement, and how we ensure compliance with global privacy regulations.

Your Privacy Matters

At Zexo, we're committed to protecting your privacy and being transparent about how we use your data. This policy explains our data practices in simple, clear terms so you can make informed choices about using our service.

We Don't Sell Your Data

Unlike many services, we never sell your personal information to third parties for advertising or marketing purposes.

Your Control

You have full control over your data including the ability to access, export, and delete your information at any time.

Link Analytics

We collect anonymous usage data to provide you with insights about your shortened links' performance.

Essential Cookies

We use only necessary cookies to make our service work properly and to remember your preferences.

Children's Privacy

Our service is not directed at children under 13, and we do not knowingly collect their personal information.

01

What Information We Collect

To provide our URL shortening service and improve your experience, we collect information when you use Zexo. Here's what we collect:

Usage Information

We collect data about how you interact with our services, including:

  • The URLs you shorten and their destination addresses
  • Click data and basic analytics for your shortened URLs
  • Features you use and how you interact with them
  • Time spent on our service and pages visited

Device Information

We collect limited information about the devices you use to access our service:

  • Browser type and version
  • IP address (which we anonymize)
  • Operating system
  • Screen resolution and device type
  • Language preferences

Cookies & Similar Technologies

We use cookies and similar technologies to enhance your experience and maintain your preferences:

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site
  • Functionality cookies: Remember your preferences and settings

For more details, see our Cookie Policy.

02

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Providing our service: Creating and managing shortened URLs, redirecting users, and maintaining your account
  • Analytics and insights: Providing statistics about your shortened links
  • Service improvement: Enhancing existing features and developing new ones
  • Communication: Sending important updates, security alerts, and support messages
  • Security: Detecting and preventing abuse, fraud, and other harmful activities
  • Legal compliance: Meeting our legal obligations and enforcing our terms

We will never use your information to build individual profiles for advertising purposes or sell your data to third parties without your explicit consent.

03

Information Sharing and Disclosure

We don't sell your personal information. We may share information in these limited circumstances:

Service Providers

We work with trusted service providers who help us operate and improve our service. These providers are contractually bound to use data only for providing their services to us.

Examples include cloud hosting providers, email delivery services, and analytics tools.

Legal Requirements

We may disclose information when we believe it's necessary to:

  • Comply with applicable laws or regulations
  • Respond to valid legal process
  • Protect our rights, property, or safety
  • Protect users or the public from harm

With Your Consent

We'll share your information if you give us explicit permission to do so, such as when you choose to connect our service with third-party integrations.

04

Your Rights and Choices

We believe you should have control over your data. Depending on your location, you may have some or all of these rights:

  • Access: View your data through your account dashboard
  • Correction: Update inaccurate information about yourself
  • Deletion: Remove your data from our systems
  • Portability: Export your data in a usable format
  • Objection: Opt out of certain processing activities

If you're in Europe, you have additional rights under GDPR. Visit our GDPR page for more information.

To exercise these rights, please contact us using the details in the Contact section below.

05

Data Security

Protecting your information is a priority for us. We implement appropriate technical and organizational measures to safeguard your data, including:

  • Data encryption in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Ongoing employee security training

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

06

Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes:

  • We'll update the "Last Updated" date at the top
  • We'll notify you through the service or by email for significant changes
  • We may ask for your consent when required by law

We encourage you to review this policy periodically to stay informed about our privacy practices.

Questions About Privacy?

If you have questions or concerns about this policy or how we handle your information, we're here to help. Our dedicated privacy team is available to assist you.