Find answers to your questions about using Zexo's URL shortener service. Our knowledge base contains guides on link creation, custom URLs, analytics tracking, and troubleshooting common issues you might encounter when working with shortened links.
Creating a shortened URL with Zexo is simple:
That's it! No account required. For more advanced options, toggle the "Advanced Features" switch before shortening.
Yes, Zexo is completely free to use. All features are available at no cost, including:
We don't offer paid subscription tiers or premium features - everything is freely available to all users with no account required.
No, you don't need to create an account to use Zexo. Our service is designed to provide all features without requiring account creation or sign-up.
When you create a shortened URL, you'll receive a unique results page URL that you can bookmark to access your link's analytics and settings later. We recommend saving this URL if you want to track your link's performance.
To create a custom URL:
Your custom URL will be created in the format: zexo.com/your-custom-text
Note: Custom text can only contain letters, numbers, and hyphens, and must be unique.
To add password protection to your shortened links:
When someone clicks your password-protected link, they'll need to enter the correct password before being redirected to the destination URL.
Yes, you can set links to expire either by date or by number of clicks:
Once a link expires, visitors will see a customizable expiration message instead of being redirected to the destination URL.
If your shortened link isn't working correctly, check the following:
If you're still having issues, please contact our support team for assistance.
Since Zexo doesn't require accounts, analytics are accessible through the results page that's shown after you create a shortened URL. If you can't find your analytics, it could be due to one of these reasons:
To prevent this in the future, always bookmark the results page for important links, or consider taking a screenshot of the analytics page for your records.